Terms & Conditions
Terms & Conditions
Welcome to ChaseBOX. By accessing or using chaseboxbh.com, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
⸻
1. Acceptance of Terms
By using our website, you confirm that you:
• Are at least 18 years old, or have parental/guardian consent.
• Agree to comply with these Terms & Conditions and all applicable laws.
If you do not agree, please do not use our website.
⸻
2. About Us
ChaseBOX Bahrain is an online store offering original Funko products and collectibles, along with other general merchandise.
Website: www.chaseboxbh.com
Email: chasebox.bh@gmail.com
⸻
3. Products & Availability
• All products shown on our website are subject to availability.
• We strive to display accurate images and descriptions, but slight variations may occur.
• Prices may change without prior notice.
• Limited editions or exclusive items may have restricted purchase quantities.
⸻
4. Orders & Payments
A) Order Acceptance
Your order is considered accepted once you receive an order confirmation email.
B) Payments
We accept:
• Cash on Delivery
• BenefitPay
• VISA /MASTERCARD
Payment details are handled securely through approved gateways.
C) Order Cancellation
To cancel an order, please contact us via WhatsApp 13622027 with your order number.
Orders that have already been shipped cannot be canceled.
⸻
5. Shipping & Delivery
• Orders will be processed and delivered within 1–2 business days and shipped by courier.
• Delivery charges are calculated at checkout.
• Standard Delivery (1–2 business days): 1 BD (Delivery time may vary based on courier schedule)
• Express Delivery (Same Day): 2 BD
• After placing an order, you will receive a WhatsApp message with the estimated delivery date and time.
Once your order is marked as Delivered by the courier, ChaseBOX is not responsible for loss or theft.
⸻
6. Returns, Refunds & Exchanges
We accept returns within 7 days of receipt only if:
• The product has a manufacturing defect
• The wrong product was shipped
Items must be returned in original packaging and condition. Refunds will be issued through the original payment method once inspected.
⸻
7. Pre-Orders
By placing a pre-order, you are reserving the product as long as we receive the merchandise.
• Orders containing both pre-order and in-stock items will be shipped together when the pre-order item arrives.
• If you want the in-stock item earlier, please place separate orders.
8. GCC Shipping
GCC shipping is not yet active on the website. You may place GCC orders through:
• WhatsApp: 13622027
• Instagram Direct Message
GCC shipping rates start from:
• 4 BHD
• 40 SAR
• 40 AED
9. Pricing & Errors
We do our best to ensure accurate pricing, but errors may occur. If a product is listed with an incorrect price:
• We may cancel your order.
• You will be notified before any changes.
⸻
8. Intellectual Property
All content on chaseboxbh.com — including logos, images, graphics, and product descriptions — is the property of ChaseBOX and/or its licensors.
You may not copy, reproduce, or redistribute any content without permission.
⸻
9. Limitation of Liability
ChaseBOX is not liable for:
• Any indirect, incidental, or consequential damages
• Losses resulting from delivery delays
• Misuse of products purchased from our website
Your use of the website is at your own risk.
⸻
10. User Accounts
• You are responsible for maintaining the confidentiality of your login details.
• ChaseBOX is not responsible for unauthorized access due to weak passwords or user negligence.
⸻
11. Third‑Party Links
Our website may include external links. We are not responsible for the content or practices of third‑party websites.
⸻
12. Changes to Terms & Conditions
We may update these Terms at any time. Updated versions will be posted on this page with the revised date.
⸻
13. Contact Us
For questions about these Terms & Conditions, contact us at:
ChaseBOX Bahrain
Email: chasebox.bh@gmail.com
WhatsApp +973 13622027
Website: www.chaseboxbh.com
⸻
Thank you for shopping with ChaseBOX!